Terms and conditions

1. The provider

Czégány Levente, sole trader, 1086 Budapest, Dobozi utca 27. 1/5., Hungary, registration no. 58147377, tax no. 41908125-1-42 ("Provider"), trading as AIM Agency. The mandatory details are also listed in the legal notice.

2. Who these terms are for

2.1. The Provider offers its services exclusively to businesses (companies, sole traders acting within their business, and other organisations). It does not conclude contracts with consumers.

2.2. By ordering, the customer confirms that it uses the service within its business activity.

2.3. Products sold to individuals (for example the gift app) have their own terms, linked on their product page.

3. How the contract is formed

3.1. The contract is formed by the customer's order (website form or e-mail) and the Provider's confirmation. The Provider confirms the order without delay, within 48 hours at the latest.

3.2. These terms form part of the contract if the customer could read and accepted them before ordering. The Provider sends or links them before the order.

3.3. The language of the contract is English. The Provider files the contract electronically (by e-mail) and sends it on request.

3.4. As the customer is not a consumer, the parties may deviate from the information and technical rules of sections 5(2) and 6 of the Hungarian Act on electronic commerce; the Provider still allows input errors to be corrected in the form.

4. Services and prices

4.1. The content ("what you get"), price and delivery time of each service are set out in its description on this website; the description valid at the time of the order applies.

4.2. The prices are final amounts. No further tax or fee is added to them.

4.3. Domain, hosting, advertising budget and third-party fees (for example paid templates or stock photos) are not included in the price unless the description says otherwise.

5. Payment

5.1. Payment is made in advance, based on a payment request, by bank transfer within 3 days, in the currency of the price shown, unless another method is confirmed in writing with the order. After payment the Provider issues an electronic invoice.

5.2. If the payment request is not paid within the deadline, the order lapses without further notice.

6. Delivery

6.1. The delivery time runs from the receipt of both the payment AND the completed questionnaire (with the requested materials), in working days.

6.2. The customer provides the necessary materials (text, photos, logo) and access (manager or editor rights; the Provider never asks for passwords). Delays caused by missing materials or access are not the Provider's delay.

6.3. The customer warrants that it is entitled to use the materials it provides (photos, logos, texts, reviews).

6.4. The Provider also uses tools based on artificial intelligence; the finished work is checked by a person.

6.5. Revision rounds are as set out in the service description (for a website: 1 round, within 7 days of delivery, with the requests collected in one message).

7. Guarantee (money back)

7.1. If the delivered work does not match the service description, the customer may report this in writing within 7 days of delivery. The Provider fixes it within 5 working days or, at the customer's choice, refunds the full price.

7.2. The guarantee does not cover differences of taste where the work matches the description and the brief, or new content requested later by the customer.

7.3. After a refund, the customer may no longer use the delivered materials.

Details: Refund policy.

8. Copyright

8.1. On payment of the full price, the customer acquires an unlimited, exclusive right to use the finished materials (texts, graphics, website). The Provider shows the work as a reference only with the customer's permission.

8.2. Third-party materials (fonts, stock photos, templates) may be used under their own licences; they are listed in the handover list.

9. Liability

9.1. The Provider does not guarantee any specific business result (number of enquiries, search ranking, advertising results).

9.2. The Provider's liability for damage caused by breach of contract is limited to the fee of the ordered service. This limitation does not apply to breaches caused intentionally or by gross negligence, or to breaches harming life, physical integrity or health (Hungarian Civil Code, section 6:152). This clause departs from common practice: we point it out separately before the order, and the customer expressly accepts it (Hungarian Civil Code, section 6:78(2)).

9.3. The Provider is not responsible for changes to or outages of third-party services (Google, Meta, hosting).

10. Data protection

See our privacy notice. Where the Provider processes personal data on the customer's behalf (for example in an automation), it concludes a data processing agreement (GDPR Article 28).

11. Complaints and disputes

Complaints: [email protected]. The Provider answers within 5 working days. The parties settle disputes primarily by negotiation. These terms are governed by Hungarian law.

12. Changes

The Provider may change these terms; contracts already concluded remain subject to the version valid at the time of the order.